Sessions

Secret-shopping your own practice: What booking an appointment as a patient will teach you


June 24, 2026

When was the last time you secret-shopped your own practice? Have you ever?

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December 17, 2025 • 4 min read
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December 03, 2025 • 5 min read
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September 05, 2025 • 4 min read
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August 25, 2025 • 4 min read
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July 24, 2025 • 3 min read
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July 22, 2025 • 2 min read
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May 07, 2025 • 4 min read
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May 02, 2025 • 3 min read
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April 23, 2025 • 4 min read
From skeptic to advocate: How Cascade Eye & Skin Centers transformed patient scheduling
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March 26, 2025 • 3 min read
Turn patient texts into instant payments
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March 12, 2025 • 4 min read
From 20% no-shows to $60K+ in 10 days
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November 20, 2024 • 3 min read
Your practice's guide to National Botox Day: 3 ways to convert seasonal peaks into permanent gains
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November 20, 2023 • 3 min read
Hidden revenue potential: 3 areas your dermatology practice is overlooking
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September 27, 2023 • 2 min read
Upgrades available: No-show rescheduler, individual provider reviews, and advanced intake
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September 05, 2023 • 2 min read
What's new at NextPatient: Waitlist, provider-specific reviews, and more
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August 18, 2023 • 2 min read
How to make sure patients self-schedule appointments online correctly
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August 15, 2023 • 3 min read
The best way to manage a patient waitlist for busy medical practices
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October 05, 2022 • 3 min read
3 key implementation hurdles — and how to navigate them successfully
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July 12, 2022 • 4 min read
Best practices for marketing your online scheduling
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March 25, 2022 • 1 min read
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February 28, 2022 • 1 min read
Embracing digital medical practice starts with online scheduling: 4 best practices
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