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The Top-Rated Online Scheduling Partner for athenahealth

4.9 (48 Reviews)

NextPatient has been a spectacular partner for our very busy 19-doctor cardiology practice with four locations in south Florida. We have been working with them for the past three years. Not only are they are fully integrated with athena, which is a huge asset, but the NextPatient team listens to our needs and works very hard to accommodate what will work best for our practice. NextPatient has had an amazingly positive impact on our group and our relationship with our patients. They are truly a game changer in allowing staff to focus their time on important tasks and allowing patients to schedule appointments that are convenient for them! So happy to have found NextPatient!
This is an awesome product and service. Able to obtain 90% of my desired workflow with no glitches that get in the way of day-to-day patient processing (and I'm very picky about software). 
NextPatient is probably the most attractive part of my practice. Their scheduling module looks great in every browser, is easy for us to customize/update, and does a phenomenal job doing exactly what it does. They don't try to be and do everything. Really beautiful integration with Athena, easy to implement in Squarespace. Very responsive and thoughtful team.
Josh and all the NextPatient staff are amazing to work with! Josh is extremely responsive to customer needs and troubleshoots issues we have in a timely manner. It's been a pleasure working with Josh and the rest of the NextPatient team as they have been a vital partner to athena and our company!
I would highly recommend Next Patient as a partner for an online/self scheduling program. We've had an amazing experience from very first time of contacting the company to onboarding to constant communication from our account lead, Allie. They've all been so professional and I have to give Allie an amazing review as she's been so responsive(almost immediately), quick to be creative to help us navigate our business model's challenges and changes. As we grow, I'm very confident that they will allow us to scale our practice seamlessly, creatively and efficiently! Fabulous...
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Management, Multispecialty (Primary and Specialty Care) | Clinic size: 183
Provider, Psychiatry | Clinic size: 5
Provider, Pediatric Medicine | Clinic size: 3
Applications Manager, Ophthalmology | Clinic size: Not shared
Provider | Clinic size: 2
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See real-time availability.

Checkmark Show bookable appointment times on your website
Checkmark Automatically sync with your athenaNet schedule


Offer the types of appointments you want, using your own language instead of athenahealth’s predefined categories


Did you know?

NextPatient expands on athenahealth’s native functionality to support “semi-flexible” slots, so you’re not forced to choose between offering a single appointment type or every appointment type.

Reminders that do more work for you.

Checkmark For each appointment type, send custom reminders and patient instructions
Checkmark Give patients autonomy to confirm, cancel, and reschedule

Confirm more appointments for fewer no-shows

Texting _ Reminders
Recall Notification

Take phone calls out of scheduling return visits.

Checkmark Automatically notify patients a few weeks before their target return visit
Checkmark Patients schedule directly from a recall notification in three clicks
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Patients check in anytime, anywhere.

Checkmark Let patients update their own demographics
Checkmark Practices choose which fields are offered and required
Checkmark Offer consent forms that link to your privacy checkboxes
Checkmark Upload photos of insurance cards and IDs directly to patient charts

Automatically fill last-minute cancellations.

Checkmark Offer patients earlier appointments when a better time becomes available
Checkmark Prompt patients to join the waitlist if they don't see the time they're looking for
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Hundreds of happy patients but only a few online reviews?

Checkmark Automatically send post-visit surveys
Checkmark Customize the timing and frequency of survey requests
Checkmark Boost your online reputation with more 5-star reviews

Learn more about NextPatient's integration with athenahealth.