Solutions
NextPatient’s integration with ModMed supports a patient experience the practice can be proud of — staff aren’t tied to phones, patients spend less than 5 minutes in the waiting room, and payment cards are already on file.
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The ability for patients to schedule and manage appointments themselves, even when the office is closed, has dramatically decreased call volume and no-shows |
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The practice’s dermatologist is now the most reviewed in the state, receiving 95+ reviews in one month. Plus, with bandwidth for more meaningful patient interactions, the staff’s customer service is complimented in more than half of reviews |
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The ability to capture credit card on file at the time of booking automates the process for staff, attracts a valuable patient population, and allows the practice to recoup more revenue |