NextPatient has a new look
Your practice needs to text patients. Appointment confirmations, pre-op instructions, insurance requests — it all moves faster over text. But regular SMS isn't HIPAA-compliant, and most "secure messaging" platforms require patients to download an app they'll never open.
The result? Your staff is stuck leaving voicemails and playing phone tag, or you're paying for a messaging tool patients don't actually use.
NextPatient gives your practice HIPAA-compliant two-way texting that patients actually respond to. Every message is protected by two-factor authentication and delivered through a secure link — no app store, no login, no friction. Patients text back from the same thread, and your team manages everything from a single dashboard tied to your EHR.

Every secure message, appointment reminder, and patient notification comes from a single local phone number per location. Patients always know it's their doctor's office — no confusion, no ignored texts.
Stop writing the same texts from scratch. Pre-built templates for appointment reminders, insurance verification, pre-op instructions, and more keep every message accurate and on-brand — no matter who on your staff sends it.
NextPatient connects directly with athenahealth, ModMed, and Nextech. Messages tie back to the patient record automatically — no copy-pasting between systems, no manual reconciliation.
NextPatient gives your practice HIPAA-compliant two-way texting that patients actually respond to. Every message is protected by two-factor authentication and delivered through a secure link — no app store, no login, no friction. Patients text back from the same thread, and your team manages everything from a single dashboard tied to your EHR.

When it comes to choosing a solution, it's all about the results.
I've never seen anyone do it quite as well as NextPatient.
Complete Health Partners
NextPatient saves so much time and energy. It’s immensely helpful for us to be able to have patients self-service.
Jim Griffin, President & COO
Direct Orthopedic Care
Everything I do is modern. I really wanted patients to have the dopamine effect of knowing they’d booked something.
Alexis Parcells, CEO
Parcells Plastic Surgery