NextPatient has a new look

Skip to main content

HIPAA-compliant patient texting — no app required

Secure Texting_Message Templates_V2-1

Your patients want to text.
HIPAA says it's complicated.

Your practice needs to text patients. Appointment confirmations, pre-op instructions, insurance requests — it all moves faster over text. But regular SMS isn't HIPAA-compliant, and most "secure messaging" platforms require patients to download an app they'll never open.

The result? Your staff is stuck leaving voicemails and playing phone tag, or you're paying for a messaging tool patients don't actually use.

Secure texting that
patients actually use

NextPatient gives your practice HIPAA-compliant two-way texting that patients actually respond to. Every message is protected by two-factor authentication and delivered through a secure link — no app store, no login, no friction. Patients text back from the same thread, and your team manages everything from a single dashboard tied to your EHR.

HIPAA Compliant

How NextPatient keeps it simple —
for your staff and your patients

Feature icon_Phone check

One number
for everything

Every secure message, appointment reminder, and patient notification comes from a single local phone number per location. Patients always know it's their doctor's office — no confusion, no ignored texts.

More_Message Templates

Message templates that keep your team consistent

Stop writing the same texts from scratch. Pre-built templates for appointment reminders, insurance verification, pre-op instructions, and more keep every message accurate and on-brand — no matter who on your staff sends it.

More_Online Reviews_V2

Built into your
EHR workflow

NextPatient connects directly with athenahealth, ModMed, and Nextech. Messages tie back to the patient record automatically — no copy-pasting between systems, no manual reconciliation.

More ways to reach patients
from the same number

NextPatient gives your practice HIPAA-compliant two-way texting that patients actually respond to. Every message is protected by two-factor authentication and delivered through a secure link — no app store, no login, no friction. Patients text back from the same thread, and your team manages everything from a single dashboard tied to your EHR.

Text Payments_Broadcast Messaging

Trusted by practices across allergy & ENT, dermatology, aesthetics, plastic surgery, ophthalmology, orthopedics, primary care, community health systems, urgent care, and more.

When it comes to choosing a solution, it's all about the results.

I've never seen anyone do it quite as well as NextPatient.

Complete Health Partners_Nathan Clark
Nathan Clark

Complete Health Partners

See how HIPAA-compliant
texting works with your EHR