Solutions
| Across 10 locations in Austin, Dallas, and Oklahoma City, Direct Orthopedic Care now offers patients 24/7 ability to book online and sends post-visit survey requests automatically |
NextPatient has a new look
Results
New patient appointments booked online in Jan. 2022, over walk-ins and phone calls — an increase from 25% in Jan. 2019
Online appointments booked after hours
Reduction in average monthly paper statements
Average star rating on Google Business
Reviews on Google Business
NextPatient saves so much time and energy. It’s immensely helpful for us to be able to have patients self-service.
Direct Orthopedic Care
| High call volumes for busy front office staff |
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| No direct access for patients to book appointments | |
| Manual process for requesting post-visit reviews |
| Across 10 locations in Austin, Dallas, and Oklahoma City, Direct Orthopedic Care now offers patients 24/7 ability to book online and sends post-visit survey requests automatically |
Published on July 2, 2025