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ModMed customers rate NextPatient


Our practice has been working with NextPatient for nearly three years... and has helped our practice save thousands of hours of phone time (and money) scheduling appointments. Over 50% of our appointments are scheduled on our own website through the NextPatient interface, and interestingly, almost 50% are scheduled after hours! Interface is easy to use, and there is no double work created for us...



NextPatient’s implementation was a game changer, as the interface allows patients to schedule appointments online. It not only helped to increase patient satisfaction, it also helped to reduce the workload for the team. We also utilize appointment-specific reminders, and since there is not a direct link included in the text messages, they are not blocked by the cell phone carriers. These custom reminders allow us to send pre- and post-care instructions, which significantly improved the communication with patients and drove the no- show rates down. When it comes to support, Josh has been wonderful. He understands our needs and works with us to customize the system to our needs and wants.

NextPatient online booking, recalls, and surveys really work!!! I am so glad some of my peers recommended NextPatient, as we have gained 350 new 5-star reviews in 5 months and have had hundreds of online bookings, most of which occur after hours and on days our office is closed. The customer support is also superb! I highly recommend looking into NextPatient for any practice using ModMed; it just works so well!


NextPatient is a reliable and trusted partner for our practice. We utilize their services for online scheduling, appointment reminders, recalls, broadcast messaging, post-appointment surveys, and more recently, text-to-pay notifications. The online scheduling platform is easy to manage and update. Appointment reminders help us to collect needed information from patients before their visit, allowing for a more seamless check-in experience. We have seen our text-to-pay click rate increase week-over-week since implementation and marked improvement in the timely collection of patient A/R. Our account manager, Cory Hoover, has been our dedicated point of contact from day one. He has consistently offered timely and helpful assistance along the way. Highly recommend NextPatient and its reliable product portfolio!

Samir Master MD Dermatology Arts Headshot  Eva Fekete Practice Manager Arsenault Dermatology Headshot Joe Atzenbeck, MHA, CEO The Clinic for Dermatology & Wellness Danielle Hamilton, Operations Manager at Westlake Dermatology
Samir Master, MD | Dermatology Arts
Eva Fekete, Practice Manager | Arsenault Dermatology
Joe Atzenbeck, MHA, CEO | The Clinic for Dermatology & Wellness
Danielle Hamilton, Operations Manager | Westlake Dermatology
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See real-time availability.

Checkmark Show bookable appointment times on your website
Checkmark Automatically sync with your ModMed EMA schedule
Checkmark Offer the types of appointments you want



Reminders that do more work for you.

Checkmark For each location, provider, or appointment type, send custom reminders and patient instructions
Checkmark Give patients autonomy to confirm, cancel, and reschedule

Confirm more appointments for fewer no-shows


No batch reminders. Avoid sending reminders for canceled or moved appointments

Texting _ Reminders
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Collect more payments, faster.

Checkmark Notify patients of their balance as soon as it’s available
Checkmark Patients can quickly pay through ModMed Pay
Checkmark Send customizable follow-up reminders if the balance hasn’t been paid
Checkmark Reduce paper statement and mailing costs



Take phone calls out of scheduling return visits.

Checkmark Automatically notify patients a few weeks before their target return visit
Checkmark Patients schedule directly from a recall notification in three clicks
Recall Notification
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Patients check in anytime, anywhere.

Checkmark Upload photos of insurance cards and IDs directly to patient charts
Checkmark Let patients update their own demographics
Checkmark Digital consent forms automatically upload as PDFs in ModMed EMA

Hundreds of happy patients but only a few online reviews?

Checkmark Automatically send post-visit surveys
Checkmark Customize the timing and frequency of survey requests
Checkmark Boost your online reputation with more 5-star ratings
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Learn more about NextPatient's integration with ModMed.