Skip to main content
Schedule a demo

Market Leader | KLAS Research

Smart scheduling built for
Eye Health America

Replace fragmented scheduling tools with a single, purpose-built platform that reads and writes directly to NextGen—across all 8+ practice groups and 160+ providers.

Schedule a demo
The Eye Associates_Hero_V1

3x

More bookings vs. competitors in head-to-head bake-off

6,500+

Office locations using NextPatient nationwide

15%+

Target online scheduling adoption rate (from 5%)

Trusted by leading Ophthalmology practices
Acuity Eye Group logo_@2x Acuity Eye Group logo_@2x logo link
austin retina associates_logo View case study
Vance Thompson_logo-white_V2
Coastal Vision Coastal Vision logo link
eye surgical associates logo
View case study
View case study
NJ Eye Center View case study
The Eye Care Institute The Eye Care Institute logo link
The Eye Institute of Utah
View blog post
View blog post

The value comes from the day-to-day benefits that we gain from NextPatient.

Lexi Guild, Director of Clinical Operations

Eye Institute of Utah

The Eye Institute of West Florida The Eye Institute of West Florida logo link
cascade-logo 1
View blog post
View blog post

There are so many different areas of our business that can be positively impacted by NextPatient. We haven't even scratched the surface.

Cascade Eye and Skin Centers_Amber Gilroy

Amber Gilroy, CEO

Cascade Eye & Skin Centers

Rated #1 for patient self-scheduling

Based on KLAS Research interviews with healthcare organizations
2026 Best in KLAS Report & 2025 First Look Report

 

You've tried Clearwave, Luma, and Zocdoc. Each solved part of the puzzle—but left critical gaps.

Limited insurance logic, poor NextGen integration, duplicate charts, false cancellation reporting, and adoption rates stuck at 5%. It's time for a platform built from the ground up for NextGen ophthalmology practices.

Capability

How It Works
Schedule reading Webhook-based listeners for real-time changes + tiered polling to minimize API tax on your system
Appointment writing Full chart creation (not globe records), insurance data pushed to chart, correct event types
Event category sync Automatic listening for template changes; new categories imported and mapped without manual intervention
Patient matching Weighted fuzzy matching (Ron vs. Ronald, Bill vs. William) with configurable strictness and duplicate flag reports
Rescheduling True reschedule in NextGen with linked reschedule IDs; locked attributes prevent misbooking
Insurance handling Patient-friendly names mapped to NextGen payer IDs; pVerify integration in development for real-time eligibility
Multi-instance support Both NextGen instances managed as one unified account with per-practice branding
Custom DB support Dedicated developer works directly with your team to handle field-level nuances in your NextGen environment

NextPatient goes beyond basic
scheduling and automates Eye Health America's:

Waitlist_V2

Recalls

Reschedule_V2

Go live without disrupting your workflow

1
Phase 1

System configuration

2
Phase 2

Template setup

3
Phase 3

Staff training

4
Phase 4

Testing & refinement

5
Phase 5

Go live with full support

Scale confidently from 160 providers to 300 and beyond

More_Multiple Locations

Multi-practice
brand management

More_Location

Location-specific
configuration

More_User Settings

Role-based
access control

More_Reports

Custom reporting
and analytics

More_Search

Cross-location
availability search

More_Settings

Respect external
scheduling rules

 

Let's talk about what's possible for
Eye Health America


Set up a 30-min consultation with Morgan Greenberg — who can talk with you about how NextPatient integrates with your NextGen setup across all your practice groups.


Need to get in touch sooner?