Product Update Q1 2026
Here’s what got better, and what’s coming next
We've been building. Here’s what ready for your practice. Plus: a new look for NextPatient is coming later this year.
Automated Waitlist
Fill every slot
before it costs you
If you're already using Waitlist, the upgrade is worth it. The new version checks for openings more frequently throughout the day and prioritizes the patients most likely to accept — typically those who joined most recently. Same feature. Significantly smarter. Ask your account manager to switch you over.
Secure texting
HIPAA-compliant,
no extra app required
Patients get a secure link. You get peace of mind. Two-factor authentication keeps every message protected — without asking anyone to download anything.
Message templates
The right message,
every time
Stop writing the same texts from scratch. Pre-built templates keep your team consistent and your patients informed — from appointment reminders to insurance requests.
Reserve with Google
Booked while you
were with a patient
Patients search. They see your availability. They book. No phone call, no interruption, no missed opportunity. Every hour your practice is closed is still an opportunity to improve slot utilization — capture those bookings 24/7 directly from Google Search.
Coming soon
A new look is coming — and your patients
will notice
We're redesigning the patient-facing experience from the ground up. Cleaner, faster, and built around how patients expect to book appointments.
