Challenges |
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Inconsistent booking experience across 27 locations |
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OB/GYN scheduling complexity—prenatal series, ultrasounds, well-woman visits |
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Gaps in the system leave cancellations unfilled |
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Busy moms and pregnant patients need 24/7 booking |
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Limited rescheduling options lead to no-shows |
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Generic interface doesn't match the Women's Health Arizona brand |
Smart scheduling built for Women's Health Arizona
Move beyond Athena Consumer's limitations with a scheduling platform designed for the complexity of OB/GYN care across 27 locations.
Why practices like
Women's Health Arizona are moving beyond legacy scheduling solutions
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Inconsistent booking experience across 27 locations Some locations have online request forms, others don't. Patients get a different experience depending on which Women's Health Arizona location they're trying to book—creating confusion and abandoned appointments. |
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OB/GYN scheduling is more complex than generic tools allow Prenatal visit series, well-woman exams, ultrasounds, and post-partum care all have unique scheduling requirements. Athena Consumer treats them all the same. |
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Gaps in your scheduling system leave slots unfilled Patients who want to be seen as soon as possible can't see/book the first available appointment across brands. And, without automated waitlist management, cancellations become empty slots. In a high-demand specialty like OB/GYN, that's lost revenue and patients waiting longer than they should. |
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Missing out on Google searches Women searching "OBGYN near me" in Phoenix can't book directly from Google. Without Reserve with Google, you're losing new patients to competitors who offer instant booking. |
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Busy patients need self-service rescheduling Pregnant women and new moms don't have time to call during office hours. When rescheduling requires a phone call, they no-show instead. |
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Generic interface doesn't reflect your brand Women's Health Arizona has built a trusted name across the Valley. Your scheduling experience should reflect that—not a generic athena interface. |
Women's Health Arizona patients
are talking about scheduling
When patients have scheduling frustrations, they share them publicly. The right technology can help optimize scheduling blocks, reduce wait times with intelligent reminders, and give your staff the tools to proactively manage patient flow.
Purpose-built for athenahealth.
Designed for growing networks.
Top-rated solution
on athenahealth
Marketplace
6,000+ providers
trust NextPatient
30% average
reduction in
phone volume
88% of customers see
results immediately
(KLAS Research)
15-day typical
implementation
Fully certified by
athenahealth
NextPatient preserves all of your practice's existing athenahealth workflows, templates, and rules—while adding a modern, branded patient experience.
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Unified, branded booking experience across all 27 Arizona locations |
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OB/GYN-specific workflows—prenatal series, ultrasounds, well-woman visits with smart routing |
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Automated waitlist fills cancellations instantly—no manual effort required |
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24/7 self-service booking and rescheduling—perfect for busy moms |
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Reserve with Google captures women searching "OBGYN near me" in Phoenix |
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Frictionless booking: no login required, fully branded to Women's Health Arizona |
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Solution
NextPatient goes beyond basic
scheduling and automates Women's Health Arizona's:
See how similar practices
transformed their patient experience
Featured Case Study
Complete Health Partners
|
95% of appointments booked online |
|
1% no-show rate (down from industry average of 5-7%) |
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33+ staff hours saved weekly |
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4.9-star Google rating from 3,700+ reviews |
When it comes to choosing a solution, it's all about the results.
I've never seen anyone do it quite as well as NextPatient.
Nathan Clark
Complete Health Partners
Stop settling for scheduling limitations
Factor |
Athena Consumer |
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| Core competency | EHR with basic scheduling add-on | Purpose-built online scheduling platform |
| Booking experience | Inconsistent across locations—some have forms, some don't | Unified, branded booking across all 27 locations |
| OB/GYN scheduling support | Generic appointment types | Prenatal series, well-woman visits, ultrasounds with smart routing |
| Reserve with Google integration | Not available | Native integration captures patients searching "OBGYN near me" |
| Automated rescheduling | Limited—patients often must call | Patients self-reschedule 24/7, critical for busy moms |
| Automated waitlist | Not available | Fills cancellations automatically from waitlist |
| Brand experience | Generic athena interface | 100% Women's Health Arizona branded |
| athenahealth integration | Native but limited functionality | Deep bidirectional sync, top-rated marketplace vendor |
| Review generation | Not available | Built-in review capture post-appointment |
| Support model | Generic athena support | Dedicated 1:1 US-based account manager who knows OB/GYN workflows |
Scale confidently from 27 locations to 50 and beyond
Multi-practice
brand management
Location-specific
configuration
Role-based
access control
Custom reporting
and analytics
Cross-location
availability search
Respect external
scheduling rules
Create patient
cases at booking
Let's talk about what's possible for
Women's Health Arizona
Set up a 30-min consultation with Opal Taskila — who can talk with you about how NextPatient integrates with your athenahealth setup across all 27 locations.
