Challenges |
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200+ locations need a scheduling-first platform |
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8 walk-in centers need real-time flexibility, not scheduled-visit workflows |
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Rescheduling friction leads to no-shows |
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No automated waitlist to fill cancellations |
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No Reserve with Google integration for patient acquisition |
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Scheduling experience should reflect the Millennium Physician Group brand |
Smart scheduling built for Millennium Physician Group
Complement your existing tech stack with a purpose-built scheduling platform—designed for the complexity of 200+ locations and 8 walk-in centers across Florida.
Why practices like
Millennium Physicians Group are moving beyond legacy scheduling solutions
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200+ locations need scheduling-first technology Managing online scheduling at this scale requires a platform built specifically for that purpose—not a module added to another system. |
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Walk-in centers need real-time flexibility Your 8 walk-in centers have unpredictable demand. They need real-time availability and smart queuing designed for walk-in workflows. |
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Patients are searching on Google—can they book instantly? Patients searching "doctor near me" in Fort Myers expect to book directly from Google. Without Reserve with Google, you may be losing new patients to competitors. |
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Cancellations leave slots unfilled Without an automated waitlist, cancelled appointments sit empty. Across 200+ locations, that adds up to significant lost revenue every week. |
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Rescheduling friction leads to no-shows When patients can't easily reschedule themselves, they often don't show up. Every no-show is a missed opportunity to fill that slot with someone else. |
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Your brand should shine through every patient touchpoint The scheduling experience should feel like Millennium Physician Group—reinforcing your brand at every digital interaction. |
Purpose-built for athenahealth.
Designed for growing networks.
Top-rated solution
on athenahealth
Marketplace
6,000+ providers
trust NextPatient
30% average
reduction in
phone volume
88% of customers see
results immediately
(KLAS Research)
15-day typical
implementation
Fully certified by
athenahealth
NextPatient preserves all of your practice's existing athenahealth workflows, templates, and rules—while adding a modern, branded patient experience.
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Cross-location availability search lets patients find the nearest open slot |
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Full self-service rescheduling 24/7—a closed-loop system |
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Specialty-specific workflows with smart patient routing |
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30% reduction in scheduling calls, automated waitlist fills cancellations |
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Book appointments anytime from any device—no phone calls required |
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Interactive, visit-specific reminders reduce no-shows |
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Frictionless booking: no login required, fully branded to Millennium Physician Group |
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Solution
NextPatient goes beyond basic
scheduling and automates Millennium Physician Group's:
See how similar practices
transformed their patient experience
Featured Case Study
Complete Health Partners
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95% of appointments booked online |
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1% no-show rate (down from industry average of 5-7%) |
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33+ staff hours saved weekly |
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4.9-star Google rating from 3,700+ reviews |
When it comes to choosing a solution, it's all about the results.
I've never seen anyone do it quite as well as NextPatient.
Nathan Clark
Complete Health Partners
Scheduling deserves a purpose-built platform
Factor |
Phreesia |
.png?width=160&height=33&name=NextPatient_Logo_RGB_Charcoal%20(2).png){kind=logo} |
| Core competency | Patient intake and check-in | Online scheduling |
| Booking experience | Scheduling available as additional module | Scheduling-first platform across all 200+ locations |
| Reserve with Google integration | Not available | Native integration drives new patient acquisition |
| Automated rescheduling | Available | Full self-service rescheduling 24/7 |
| Automated waitlist | Not a core feature | Fills cancellations automatically from waitlist |
| Brand experience | Vendor-branded interface | 100% Millennium Physician Group branded |
| Walk-in center support | Designed for scheduled visits | Real-time availability for 8 walk-in centers |
| athenahealth integration | Integration available | Deep bidirectional sync, top-rated athena marketplace vendor |
| Review generation | Not available | Built-in review capture post-appointment |
| Support model | Support team | Dedicated 1:1 US-based account manager |
Scale confidently from 200 locations to 300 and beyond
Multi-practice
brand management
Location-specific
configuration
Role-based
access control
Custom reporting
and analytics
Cross-location
availability search
Respect external
scheduling rules
Create patient
cases at booking
Let's talk about what's possible for
Millennium Physician Group
Set up a 30-min consultation with Morgan Greenberg — who can talk with you about how NextPatient integrates with your athenahealth setup across all 200+ locations.
