Challenges |
|
| Cardiology scheduling complexity—stress tests, echos, consults all have unique requirements | |
| High-value procedure slots go unfilled when patients cancel | |
| Cardiac patients managing multiple conditions need flexible booking | |
| Inconsistent experience across 12 Atlanta-area locations | |
| Limited rescheduling options lead to no-shows | |
| Generic interface doesn't match the HVC brand |




