Challenges |
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37 locations across New York |
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Rescheduling requires staff intervention |
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Complex scheduling for a wide range of appointment types across specialties (new patients, returns, procedures, urgent) |
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Staff stretched thin across growing network |
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Patients want 24/7 booking |
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No-shows hurt revenue |
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Patients frustrated with multi-step online booking |
Smart scheduling built for Allied Physicians Group
Built exclusively for athenahealth practices like yours—give parents a unified booking experience across all 37 locations that matches the quality of care you're known for.
Why practices like
Allied Physician Group
are moving beyond legacy scheduling solutions
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37 locations, inconsistent booking experiences Parents expect the same seamless scheduling whether booking in Plainview or any other location. Fragmented systems create confusion and abandoned bookings. |
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Complex pediatric scheduling needs unmet Well visits, sick visits, vaccines, and specialist appointments each have unique requirements. Without wave scheduling support, you can't efficiently double-book compatible appointment types—leaving capacity on the table. |
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No visibility into marketing ROI When patients book through a marketplace or Athena Consumer, you lose attribution. Without UTM tracking, there's no way to know which campaigns actually drive appointments—making it impossible to optimize your marketing spend. |
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Marketplace scheduling promotes your competitors Every time a parent searches for your practice on a marketplace, they see other pediatric providers listed alongside you. You're paying to send patients to a platform that actively markets your competition. |
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Staff juggling multiple systems Your team shouldn't need to check Athena Consumer AND a separate marketplace to manage the schedule. One unified view means fewer errors and faster workflows across all 37 locations. |
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No-shows impact tight pediatric schedules Without an automated waitlist, cancelled well-child visits sit empty. When a parent cancels, another family should get that slot within minutes—not hours of phone tag. |
Allied Physicians Group patients
are talking about scheduling
When patients have scheduling frustrations, they share them publicly. The right technology can help optimize scheduling blocks, reduce wait times with intelligent reminders, and give your staff the tools to proactively manage patient flow.
Purpose-built for athenahealth.
Designed for growing networks.
Top-rated solution
on athenahealth
Marketplace
6,000+ providers
trust NextPatient
30% average
reduction in
phone volume
88% of customers see
results immediately
(KLAS Research)
15-day typical
implementation
Fully certified by
athenahealth
NextPatient preserves all of your practice's existing athenahealth workflows, templates, and rules—while adding a modern, branded patient experience.
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Cross-location availability search lets patients find the nearest open slot |
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Full self-service rescheduling 24/7—a closed-loop system |
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Specialty-specific workflows with smart patient routing |
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30% reduction in scheduling calls, automated waitlist fills cancellations |
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Book appointments anytime from any device—no phone calls required |
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Interactive, visit-specific reminders reduce no-shows |
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Frictionless booking: no login required, fully branded to Allied Physicians Group |
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Solution
NextPatient goes beyond basic scheduling
and automates
Allied Physicians Group's:
See how similar practices
transformed their patient experience
Featured Case Study
Complete Health Partners
|
95% of appointments booked online |
|
1% no-show rate (down from industry average of 5-7%) |
|
33+ staff hours saved weekly |
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4.9-star Google rating from 3,700+ reviews |
When it comes to choosing a solution, it's all about the results.
I've never seen anyone do it quite as well as NextPatient.
Nathan Clark
Complete Health Partners
Stop paying for scheduling limitations
Factor |
Fragmented scheduling |
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| Core competency | Basic EHR scheduling add-on + third-party marketplace | Purpose-built online scheduling platform |
| Booking experience | Inconsistent across 2 current solution | Unified, branded experience across all 37 locations |
| Reserve with Google integration | Limited | Native integration drives new patient acquisition |
| Automated rescheduling | Manual process or fragmented tools | Patients self-reschedule 24/7, reducing no-shows |
| Automated waitlist | Not available | Fills cancellations automatically from waitlist |
| Brand experience | Current solution promotes you alongside competitors | 100% your brand, no competitor visibility |
| Patient data | Split across platforms | Unified data with full UTM tracking for marketing ROI |
| athenahealth integration |
Native but limited functionality | Deep, the top-rated marketplace vendor |
| Review generation | Separate tool required | Built-in review capture post-appointment |
| Support model | Generic support across platforms | Dedicated 1:1 US-based account manager who knows your workflows |
Scale confidently from 37 locations to 50 and beyond
Multi-practice
brand management
Location-specific
configuration
Role-based
access control
Custom reporting
and analytics
Cross-location
availability search
Respect external
scheduling rules
Create patient
cases at booking
Let's talk about
what's possible for
Allied Physicians Group
Set up a 30-min consultation with Brendon Hurley or Kyle Morham — who can talk with you about how NextPatient integrates with your athenahealth setup across all 37 locations.
