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Orthopedics

Case study:
Direct Orthopedic Care

See how online scheduling became Direct Orthopedic Care’s leading source for new patient appointments.

 

Results

48%

New patient appointments booked online in Jan. 2022, over walk-ins and phone calls — an increase from 25% in Jan. 2019

57%

Online appointments booked after hours

23%

Reduction in average monthly paper statements

4.9

Average star rating on Google Business

7.1k+

Reviews on Google Business

NextPatient saves so much time and energy. It’s immensely helpful for us to be able to have patients self-service.

Jim Griffin_Direct Orthopedic Care_V2
Jim Griffin, President & COO

Direct Orthopedic Care

Meet the practice

Open seven days a week for walk-in and scheduled appointments, Direct Orthopedic Care provides one-stop, high quality care — eliminating the long wait times and high costs of an ER visit.

location 10 locations
providers 44 providers


EHR: DrChrono

Challenges

close grey lite High call volumes for busy front office staff
close grey lite No direct access for patients to book appointments
close grey lite Manual process for requesting post-visit reviews

 

Solutions

check_hubspot_v2 Across 11 locations in Austin, Dallas, and Oklahoma City, Direct Orthopedic Care now offers patients 24/7 ability to book online and sends post-visit survey requests automatically.
check_hubspot_v2 NextPatient’s payments integration with Nextech creates a workflow that helps the practice collect payments in as little as two weeks from the date of service.
 
 
 

Ready to see how your practice can grow with NextPatient?