When the practice mentions… |
|
Mention this |
| No-shows or someone calling people off the waitlist by hand |  |
The Waitlist upgrade — one ophthalmology group moved 200+ patients to earlier appointments in 30 days |
| Phone tag, HIPAA hassles, or low patient app adoption | |
Secure texting — before & after photos, treatment details and quotes, follow-ups |
| Front desk typing the same message for the tenth time |
|
Message templates |
| New patient calls or Google Business Profile |
|
Reserve with Google — booking from the search result |
2026 Product updates
Pro tips for affiliate partners
Four recent updates worth mentioning on your next office visit. None require a sales pitch — most slot naturally into "by the way, did you hear NextPatient added X?"
Smarter Waitlist
Fill every slot
before it costs you
The upgraded Waitlist checks for openings more frequently throughout the day and prioritizes the patients most likely to accept — typically those most recently added. Same feature. Significantly smarter.
Secure texting
HIPAA-compliant,
no extra app required
Patients get a secure link. You get peace of mind. Two-factor authentication keeps every message protected — without asking anyone to download anything.
Message templates
The right message,
every time
Stop writing the same texts from scratch. Pre-built templates keep the team consistent and patients informed — from pre-treatment instructions to special offer details.
Reserve with Google
Booked while you
were with a patient
Patients search. They see availability. They book. No phone call, no interruption, no missed opportunity. Every hour the practice is closed is still an opportunity to fill — Reserve with Google captures those bookings 24/7 from the search result.
Coming soon
A new look is coming — and your patients will notice
We're redesigning the patient-facing experience from the ground up. Cleaner, faster, and built around how patients expect to book appointments.
A perk you can offer up front
When you refer a practice and they sign with NextPatient, we waive their implementation fee. That's something you can put on the table in your next conversation — "I can get the setup fee waived if you want me to make an intro." A real dollar perk for the practice, no cost to you.