Fill last-minute cancellations without picking up the phone

NextPatient's automated waitlist texts the right patients the second a slot opens and rebooks them straight into your EHR — so empty chairs fill themselves while your front desk does nothing.

Schedule a demo

Hero_Automated waitlist

39 %

of the waitlist gets in sooner
at Hudson Dermatology

29 days

seen sooner, on avg
at Luna Dermatologgy

2 %

no-show rate at
Luna Dermatology

Ophthalmology

Automate your
front office's
most repetitive tasks

Get more patients in the door, while maintaining control of your practice's schedule.

Schedule a demo

Bottom card_Amy Mower_Eye Care Institute

1.4%

no-show rate

Amy Mower, Executive Director
Eye Care Institute

Bottom card_Focus Eye Group_Laura Spengler_V2

$7.5k

collected via
text-to-pay
in first 7 days

Laura Spengler, Site Manager
Focus Eye Group

Most "waitlists" are just a list your staff still has to work

When your providers are booked months out, every cancellation is a patient who could have been seen sooner — and lost revenue if the slot goes unfilled. Most "waitlist" tools just store a list; your front desk is still stuck manually tracking it and calling patients to fill last-minute openings, usually too late in the day to catch up. Spreadsheets, sticky notes, and "who did we promise to call?" are prone to error and always out of date.

NextPatient is different. The moment an earlier slot opens, our automated waitlist texts the highest-priority patients a live link, lets them confirm in a few clicks, and writes the new appointment straight into your EHR — instantly, because we connect directly through your EHR's API. No phone calls, no manual list, no double entry.

The result: openings your patients book fill automatically, your front desk gets its phone time back, and your EHR investment finally works harder.

Works with

A waitlist that runs itself — and plays by your rules

Every practice runs differently. Your visit types are specific, your provider mix is complex, and your scheduling logic has to account for techs, and equipment — not just doctor calendars. Waitlist was built with that complexity in mind.

Feature_User confirmed

Patients opt in, confirms themselves

Patients can join the waitlist at the moment of booking — online, in office, from their confirmation text, or added by your staff. When a slot opens, they get a live link with real availability and confirm an earlier time in three clicks. Your team never makes a call.

Feature_Appointment confirmed

Openings fill instantly, inside your EHR

Because NextPatient connects directly to your EHR, a confirmed move-up books back to your schedule in real time. No middleman, no double-booking, no re-entry. Your schedule stays the single source of truth.

Feature_Settings

Smart prioritization, not spray-and-pray

Set your own rules for who's eligible and how often a patient is offered a slot. NextPatient notifies a few patients at a time — never a blast to your whole list — and a built-in algorithm deprioritizes patients who repeatedly ignore offers, so openings reach the people most likely to book.

Feature_Bolt

You stay in control

Choose which appointment types are waitlist-eligible, set your minimum-notice window, add patients manually, and adjust any setting as you go. The waitlist adapts to how your practice runs — not the other way around.

The waitlist tool teams actually love

You folks really thought this through. The Waitlist feature is a no-brainer! We depend on NextPatient so much, anything that is manual is destined to fail.

EHR	athenahealth

Nathan Clark

Complete Health Partners

NextPatient has really changed my team's daily workflow by helping us reduce our call volume. My administrative team is able to really focus on the patients in the office and give them the top-notch patient experience that we want them to have.

EHR	ModMed

Devon Weaver

Practice Manager,  
Luna Dermatology

My experience with setting up and using NextPatient has been so easy and seamless. Never have I converted to a platform or started a new system that was so easy.

EHR	ModMed

Amber Gilroy

CEO,
Cascade Eye & Skin Centers

Online Form Requests
vs. NextPatient Self-Scheduling

Accelerate patient access and reduce busywork for your staff. Want to see what NextPatient can do for your ophthalmology practice?

How many appointment request forms?

What is your follow-up conversion rate?

What is your average revenue per appointment?

Compare Your Estimated Monthly Revenue Results

Typical ophthalmology practices using NextPatient's self-scheduling double their online bookings and confirm more than 90% of those appointments.

With your current online form requests $

With NextPatient's online scheduling $

Outgrown your current waitlist tools?

See if NextPatient fits your practice

We hear it often. Your current system was supposed to fill cancellations, but it still leans on your staff — a list someone has to remember to work, a clunky integration that doesn't write back to your schedule, automation that blasts every patient at once. Tools like Klara, Clearwave, Solutionreach, and native EHR waitlists were supposed to modernize this and didn't.

NextPatient is built for what comes next: specialty-focused, deeply integrated, and configured to your workflows — not the other way around. Practices switch to NextPatient every week, and we make the transition straightforward. We'll show you exactly how.